Tech help that comes to you.

Charlotte metro's in-home tech help — no geek-speak, no hauling your PC to a shop.

Typically scheduled within 24–48 hours.

No payment until the job’s done right.

What we do

Porchside Tech is in-home tech help for the Charlotte metro area. We come to you for computer tune-ups, virus removal, Wi-Fi setup, phone software repair, and patient one-on-one tutoring for phones, tablets, and smart devices. Flat, honest pricing — pay after the job's done, by card, cash, Cash App, Zelle, or Venmo.

1

Tell us what’s wrong

Use the booking form below, or email us directly.

2

We schedule a visit

Typically within 24–48 hours, at your home.

3

We fix it, in plain English

No jargon, no shop drop-off. We explain what we did.

4

You pay after

Only when the job’s done right. If we can’t fix it, you don’t pay.

In-home computer help in Charlotte: services & flat rates

Computer tune-up

$60

Speed up a slow PC — cleanup, updates, and optimization.

Virus removal in Charlotte

$80

Full scan, removal, and security checkup.

Wi-Fi setup in Charlotte

$70

Dead zones, new routers, and network fixes.

Phone software repair

$50

Slow phone cleanup, troubleshooting, data transfer. Software only.

Phone & tablet tutoring

$40/hr

Patient one-on-one help with your devices.

Need it faster? Within the next 24 hours — +$40 on top of the flat rate. Within the next 15 hours — +$50. Regular scheduling, typically 24–48 hours, is at the flat rate with no extra fee.

Prices shown are before tax. Applicable North Carolina sales tax is added to taxable services.

Pay your way

No payment until the job's done right.

Card Cash Cash App Zelle Venmo

Geek Squad charges $174.99 for in-home Wi-Fi setup. We charge $70. Same visit, less than half the price.

Tech help for seniors in Charlotte: for parents and grandparents

Helping a parent or grandparent with their tech from far away? We come to them. Patient, no jargon, and we leave simple written notes so they remember how to do it next time. Email us on their behalf and we’ll set up the visit.

Frequently asked questions

Do I need to be home?

Yes, an adult should be home during the visit so we can go over what we did.

What if you can’t fix it?

Then you don’t pay.

Is my data private?

Yes. We only access what’s needed to fix the problem, and we never keep copies of your files.

Do you work on Macs, Windows, iPhone, and Android?

Yes, all of them.

How soon can you come?

Typically within 24 to 48 hours at the regular rate. Within the next 24 hours is +$40, and within the next 15 hours is +$50.

Do you do repairs that need parts?

We handle software and setup. For broken hardware we’ll tell you honestly what’s needed before anything is replaced.

Service area

We come to you anywhere in the Charlotte metro area:

Charlotte Huntersville Matthews Concord Gastonia Mooresville Pineville

Get in touch

Email is the fastest way to reach us — tell us what's going on and we'll set up a visit, typically within 24–48 hours.